Your Privacy Is Our Responsibility

cf66 collects certain personal information in order to register accounts and provide services on the platform. The types of information are described in detail below.

1.1 Information Provided Directly by You

When you create an account on cf66, log in, or contact us, the following information may be collected from you:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Preferred username and password (stored in encrypted form)
• Mobile banking account number (bKash, Nagad, Rocket, or Upay — for transaction verification)
• National ID details if required for identity verification

1.2 Automatically Collected Information

When you browse our platform, certain information may be collected automatically. This is primarily technical and usage-related data:

• IP address and device type
• Browser and operating system information
• Which pages were visited and how much time was spent on them
• Time and date of platform access
• Session and login log data

1.3 Transaction-Related Information

Details of your deposits, withdrawals, and gaming activity are stored securely in our systems. This information is used to enforce responsible gaming policies, prevent fraud, and audit financial transactions.

cf66 uses collected information only for specific, lawful, and transparent purposes. We never use your information for unnecessary or unauthorised activities. The main purposes of use are listed below:

2.1 Account Management

Information is used to create, verify, secure, and manage your account. This information is essential to ensure login security and prevent unauthorised access.

2.2 Transactions & Financial Services

Mobile banking information is required to correctly process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This information is used to verify all transactions and ensure their security.

2.3 Customer Service & Support

Our 24/7 live chat support team verifies your account information to resolve your issues quickly. This is how we ensure a secure and personalised service experience.

2.4 Responsible Gaming

By analysing patterns in your gaming behaviour, we can provide responsible gaming tools. This makes it possible to help you set your own limits and maintain healthy gaming habits.

2.5 Security & Fraud Prevention

IP information, login history, and transaction patterns are analysed to ensure the security of the cf66 platform and to prevent fraud, money laundering, or other illegal activities.

2.6 Service Improvement

Anonymised usage data is analysed to improve the user experience and resolve technical issues on the platform. Your identity is not revealed in this process.

cf66 treats the security of your information as its highest priority. We use industry-standard technology and practices to keep your personal information safe.

3.1 Encryption Technology

Our platform uses SSL/TLS encryption technology. As a result, all data transmitted between your browser and our servers is encrypted and cannot be read by third parties.

3.2 Password Security

Your password is never stored directly — it is kept only as an encrypted hash. Even cf66 staff cannot see your actual password.

3.3 Server Security

Our data servers are protected by firewalls, anti-DDoS protection, and access control systems. Only authorised personnel can access specific data.

3.4 Data Retention Period

Information is retained while your account is active. Even after an account is closed or becomes inactive, information may be retained for as long as necessary to meet legal obligations, prevent fraud, and resolve disputes. Once that period has passed, information is securely deleted or anonymised.

cf66 does not sell your personal information to third parties or transfer it for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Processing

Only the necessary transaction information is shared with mobile banking providers such as bKash, Nagad, Rocket, and Upay to complete your deposits and withdrawals. These providers follow their own privacy policies.

4.2 Technology Service Providers

Certain technology partners (such as cloud hosting and cybersecurity providers) may access the minimum necessary information to operate the platform. All of them are contractually bound to our privacy standards.

4.3 Legal Requirements

Information may be disclosed to authorities to comply with a valid order from a competent court or authority, any legal obligation, or applicable laws on the prevention of money laundering.

4.4 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe receive only an anonymised player ID to run their games — your full name or mobile number is never shared.

cf66 uses cookies and similar technologies to operate the platform correctly and to improve your experience.

5.1 Essential Cookies

These cookies are essential for the platform's core functionality — such as keeping your login session active, managing security tokens, and remembering your language preference. The service cannot function properly without them.

5.2 Performance Cookies

These cookies collect anonymised usage data — which pages are visited most, where issues occur, and so on. This helps us improve the platform's performance.

5.3 Cookie Controls

You can control or delete cookies from your browser settings. Please note, however — disabling essential cookies may cause issues with login and other core services.

cf66 believes every user should have full control over their own information. Your key rights are described below:

6.1 Right to Access

You can find out at any time what information we hold about you. To make this request, contact our support team.

6.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you have the right to request that it be corrected.

6.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations and the need to audit financial transactions.

6.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing or profiling purposes. In this case, send a written request to our support team.

6.5 Data Portability

You may request a copy of the information linked to your account in a structured, readable format.

The cf66 platform is strictly for individuals aged 21 and above. We do not knowingly collect information from any minor.

Date of birth is verified during the registration process, and if a user is found to be under 21 years of age, their account is immediately closed and all associated information is deleted.

If you become aware that a minor has created an account on cf66, please contact us immediately.

cf66 takes extra precautionary measures to protect financial information. Your mobile banking information is handled with the highest level of security.

8.1 Mobile Banking Information

bKash, Nagad, Rocket, and Upay numbers are used solely to verify your transactions. These numbers are stored in encrypted form and are never used for third-party marketing.

8.2 Transaction History

The full history of your deposits and withdrawals is stored securely and can only be accessed by you and authorised cf66 staff in specific circumstances (such as dispute resolution).

8.3 Fraud Detection

We use automated fraud detection systems to keep your account secure. If suspicious activity is identified, you will be notified immediately.

cf66 may update this Privacy Policy from time to time. Reasons for changes may include:

• Technological changes or the addition of new services
• Changes to business operations
• Legal obligations or regulatory changes
• Improvements based on user feedback and suggestions

For significant changes, we will send a notice to your registered email or post an announcement on the platform. The "Last Updated" date at the top of this page always reflects the date of the most recent version.

Continued use of the platform after a change is made will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.